Located in Rosemère, Spa Le Finlandais is a haven of tranquility, far from the city’s hustle and bustle, yet only a few minutes from downtown Montreal.
Neslted in the enchanting setting of Rivière-des-Milles-Îles wildlife reserve, you will find one of the most beautiful spas in North America. Le Finlandais offers you the sheer pleasure of a [...]

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Hotel spas in Shanghai provide an ideal opportunity to escape from the pressures of urban life, to relax and to be refreshed in mind and body.A calm and serene atmosphere, pampering by skilled and attentive staff, and a haven from the ubiquitous mobile phone, urban spas are an ideal way for the road warrior or [...]

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Every month, WaySpa receives about 200 resumes from all sorts of people looking for jobs in the spa industry. From California to Canada, requests have poured in from therapists, nail technicians, estheticians, receptionists and spa managers, so we decided to put them to good use.
WaySpa has just launched a job posting board for [...]

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There appears to be little doubt that the US economy is headed towards a recession and spa going is often deemed, by consumers, to be a luxury item its likely to affect the spa industry as a whole.  Its important not to loose your focus on customer acquisition as keeping your spa booked will allow [...]

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No one can make you serve customers well. That’s because great service is a choice.
Years ago, I, heard a wonderful story about a cab driver that proved this point.
He was waiting in line for a ride at the airport. When a cab pulled up, the first thing Harvey noticed was that the taxi was polished [...]

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To yield or not to yield, that is the question.
Yield management, also known as revenue management, is the process of understanding, anticipating and reacting to consumer behavior in order to maximize revenue or profits.
A good yield pricing strategy can have a very positive impact on your business and specifically your bottom line. While yield [...]

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One of the hardest things to do online is to create a feeling or an essence which a consumer can grasp. We find that spa consumers tend to make decisions about which location to visit based on a few factors, one of which being the spas appearance. Weather it be for your own [...]

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